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2022

Services

Introduction

Service Offering

Governance improvement is about continual calibration between the macro and the micro elements of business worlds. Leadership sets the tone for this fine tuning. That said, most business stakeholders feel a knowledge gap blinkers their vision in providing IT clear direction.

Contrapposto's tandem focus, to enable development of the individual alongside the organisation, is deployed to engage mindsets, clear cultural blocks and identify skills-development needs.

Organisational Advancement

The offering caters to corporate needs and includes the work of organisational research, review, advisory, implementation and refinement initiatives. Here the focus is on finding the median between best-practice & best-fit.

Leadership Development

The offering caters to the specific needs of accountable and influencing individuals, to provide much needed coaching, courses, content, and community. Those whom this audience includes are leaders, managers, governance practitioners.

Service offering

For Corporates & Fintechs  

Corporates

CONTEXT | IT risks were once classed by Enterprise Risk teams as being operational in nature. So they seldom reached the Board's scrutiny.  

PROBLEM | Because the scale of associated business impacts warrant their reclassification, many IT-risks are now classified as Strategic Enterprise Risks - prompting boards and exco's to reset their lens in relation to IT oversight.

NEED | Boards and business require support in demystifying the subject matter, zooming in on hot issues and plotting the path forward to embrace the ownership role fully.

SERVICES | Our offering covers the scope of IT Governance, IT Risk, IT Service Management, and Information Security Management with respect to:

- Conducting capability reviews

- Developing improvement roadmaps- Conducting third party reviews

- Establishing a holistic program-of-work

- Stakeholder engagement and awareness

- Designing and developing core charters and frameworks:

IT Governance Charter, IT Governance Framework, IT Management Framework, IT Risk Framework, IT Policy Framework

- Assisting in IT policy reviews and refinement

 

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Fintechs

CONTEXT | Going from disruptive up-start to serious start-up challenges Fintechs, operating nimble, high-innovation, entrepreneurial businesses in one of the economy's most mature and regulated industries, i.e. the financial sector.

PROBLEM | Culture-shock is assured when negotiating the communion of agile ways-of-work with the banking world's compliance-cultures as their businesses go live.  

NEED | Working with executive management and sponsor-bank teams, we help fintechs find practical ways to establish governance and risk management schemes, as they enter high-risk, high-transaction terrains.

SERVICES | Our offering covers the scope of Digital Governance, Digital Risk, Business Service Management, and Information Security Management with respect to:

- Conducting a landscape / needs assessment

- Designing the governance roadmap

- Establishing a holistic program-of-work

- Conducting third-party risk reviews

- Governance coaching and awareness

- Designing and developing core charters and frameworks:

Digital Governance Charter, Digital Governance Framework, Digital Management Framework, Digital Risk Framework, Digital Policy Framework

 

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Service offering

For Digital Leaders & Entrepreneurs

Small and Medium Businesses

CONTEXT | Technology affords even a one-person-business the means to operate as a large organisation. IT-risk is likely a blind-spot to most of these entities.

PROBLEM | While security-integrated cloud-service offerings have tamed the threats involved in such scenarios, regulations have grown to embrace the full scope of data, privacy, technology and cyber risk. This challenges SME directors to get up to speed with their obligations.

NEED | Awareness, risk-literacy, partner-savvy, trusted networks and decision-support are vital to these entities whose resource constraints are greater than that of corporates.

SERVICES | To suit the diverse needs here, a community-offering is staggered over the course of a year to follow the business patterns of most SME's, and keep information flows to a steady trickle.

Included in the mix are:

- The Conversation content here

- Group coaching programs

- Expert webinars

- Online summits

- Focus-output workshops

- DIY resources (templates & checklists)

- Independent reviews (in high-risk areas)

- Third-party risk self-assessments  

Connect with our growing library of downloads, events, podcasts, special offers, interviews, webinars and summits via our social-media channels (links below) for up-to-date info.

 

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Leadership Development

CONTEXT | Leaders, across the board, are challenged to refine their approach to owning and directing the  course of technological evolution in their businesses.

PROBLEM | The last 15 years have demonstrated that traditional business leaders did not see the proverbial train coming their way, relative to the societal impacts of mobile technology's democratising influences.

NEED | Given that, for most organisations, "the top seat" is likely the loneliest, most exco's miss the kind of clarifying conversations, encounters and coaching provided by peers on-the-shop-floor.

In parallel, diverse age-groups are redefining boardroom profiles and dynamics. Regardless, whether established or new to executive leadership, there's no denying businesses need the verve of youth coupled with the wisdom of elders' accumen.

SERVICE | To facilitate basic skills-transfer and wide orientation to the topics associated with digital governance and tech-savvy leadership Contrapposto offers:

- Career coaching

- Executive awareness

- Executive coaching

- Leadership development needs assessment & planning

- Bespoke support in leading cultural change

 

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Download

Service Landscape Snapshot

For a summary mapping of Contrapposto's service offering download this mind-map outlining Contrapposto's service landscape.

Engagement arch

Service Approach

Contrapposto's governance-service range zooms as far in or out as organisations need to accommodate the unique context, scale and scope of each business.

Scope aside, the unfolding of our initiatives with corporate clients follows a distinct arch, which spirals into an evolutionary cycle over time.

ORIENTATION | A scoped review clarifies the organisational need, landscape, context and goals.

INITIATION | From there the possibility for design, development, management and refinement of an holistic improvement program opens up.  

IMPLEMENTATION | Via slip streaming into existing organisational routines and fora, program initiatives for advancing governance capabilities roll out incrementally.

GESTATION | Each increment relies on a period of embedding before the next cycle can kick off.

INCUBATION | We reconnect with a client at agreed inflection points in their cycling, so as to allow space for embedding of chang.

COOPERATION | If needed, we carry out parallel-programs to a business' key enterprise IT-partners, addressing mutual service-dependencies and pain-points along the service value chain.

RE-INITIATION | Feedback from the cycle closing prompts the next initiation.

Continual Improvement is the hallmark of good governance. Contrapposto's Engagement Arch serves to support businesses in their perpetuation of ongoing self-assessment, self-refinement and self-reinforcement.

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