2022
2022
Vision, Volition & Value | Understanding decision making
The best performing services are those we don't notice. They pervade our lives and integrate with our actions and habits seamlessly.
Digital services are more interwoven with our worlds than their automated ancestors because we've reduced the friction associated with service interactions.
It is only when these fail that we become fully aware of our reliance upon them.
So, consumer unconsciousness is a design success factor where digital products are concerned.
Coupled with unchallenged beliefs of collective or individual prosperity the environmental impacts of unchecked transactional systems could rival acts-of-war.
Considering that online devices outnumber their human counterparts 3:1 - by conservative estimates - large portions of our reality are already orchestrated by wholly unconscious machinery.
The determining role of our commercial worlds' decision makers in directing digital businesses and services is significant considering the latent effects of these on society and planet.
Consciously directing the effects of mass unconsciousness to virtuous ends is where good governance now must set its sites. We see this emerging as the themes of vision and volition, relative to value, enter governance codes.
Contrapposto's consulting lens operates from this understanding as its point-of-departure.
Corporate stewards are called upon to ensure the effects of digital business models and visions are beneficial to society and the planet.
Overview
Contrapposto's practice portfolio as it is presented here reflects the credentials and qualifications in each of these four best practice arena.
Scroll further down for a view as to the applied frameworks and our experience by project & industry.
CERTIFIED | CGEIT (ISACA)
ROLES | IT Assurance, Governance Advisor, Implementation Manager, Assessor, Program Designer & Manager, Project Manager, Framework Developer
INTEGRATED FRAMEWORKS | COBIT 4.1, 5, 2019 - ISO 37 000 - CGICTPF (government policy framework)
EXPERIENCE | 12 years
CERTIFIED | CRISC (ISACA)
ROLES | IT Assurance, Governance Advisor, Implementation Manager, Assessor, Program Designer & Manager, Project Manager, Framework Developer, Combined Assurance
INTEGRATED FRAMEWORKS | Risk-IT - COSO - COBIT
EXPERIENCE | 9 years
CERTIFIED | ISO 27 000 Lead Implementer (BSI)
ROLES | Security Capability Assurance, Security Governance Advisor, Cyber Risk Team Lead, Third Party Security Assurance Advisor
INTEGRATED FRAMEWORKS | ISO 27 000
EXPERIENCE | 7 years
CERTIFIED | ITIL® Service Managers (v2) Expert (v3) MPT (v4), ISO 20 000 Consultant
ROLES | Senior ITIL Trainer (v2, v3), ITSM Consultant, IT Assurance, IT Risk Assessor, ITSM Implementation Lead
INTEGRATED FRAMEWORKS | ITIL v2. v3. v4 - ISO 20 000 - COBIT 4.1, 5
EXPERIENCE | 17 years
Theory in practice
In undertaking the IT-governance improvement initiatives, listed below, we ensure alignment to the following frameworks and standards:
Practice Categories & Frameworks
In undertaking the IT-management improvement initiatives, listed below, we ensure alignment to the following frameworks and standards:
Practice Categories & Frameworks
Project portfolio
Contrapposto's Value Proposition, around engendering the practices of Conscious Commerce, is designed to slipstream into the organisation's existing governance improvement program activities.
Such aligned initiatives would include:
Strategy Support
IT Strategy Development
Digital Strategy Design
Advisory
Strategy Review - IT and Digital
Governance Risk Assessment
Governance Improvement Roadmapping
Program Design & Development
Strategic Software Acquisition Support
Formalising Governance Roles & Responsibilities
Governance Setting
Combined assurance modelling (for IT)
Charter & Framework Development
IT Governance Model & Framework Development
IT Charter & Terms of Reference Development
IT Policy Framework Development
Implementation Support
Corporate Climate Check (culture review)
Executive Change enablement
Executive Awareness
Executive coaching
Executive awareness
Self-Assessment Support
IT Strategy Review
Digital Strategy Review
Cloud Strategy Review
IT Governance (King IV & COBIT) Review
IT-Risk integration with Risk Governance Review
Project Governance Review
Sourcing Governance Review
Cloud Governance Review
Security Governance Review
Contrapposto's Value Proposition around engendering the practices of conscious commerce is designed to slipstream unobtrusively into the organisation's existing continual improvement activities.
Such aligned initiatives would include:
Advisory
IT-Risk Assessment
Management Improvement Roadmapping
Project Design & development
Management Software Acquisition Support
Formalising Roles & Responsibilities
Management Design
IT-Risk Framework Development
IT Management Framework Development
Information Secuity Management Framework Development
Formalising Management Roles & Responsibilities
Implementation Support
Conscious Culture cultivation
Management Change enablement
Management Awareness
Management coaching
Management awareness
Process implementation iteration design
Self-Assessment Support
IT Operations Review
Digital Services Review
IT Service Management Review
IT-Risk Review
Project Management Review
Vendor Management Review
Cloud Management Review
Information Security Management Review
Essentials features
Client confidentiality constraints prevent us from showcasing our clients here. The sectors listed below are those within which we have worked on various projects and supported leadership in developing both governance and management insights and/or capabilities.
References are available upon request.
The project portfolio listed above applies across both public and private sector clients.
Financial Sector
Retail Banking, Private Banking, Asset Managment, Boutique Banks, Digital Banking, Virtual Banking, Insurance, Fintech, Reserve Bank
Retail
Food, Fashion
Fast Moving Consumer Goods
Manufacturing Sector
Steel, Automotive, Food production, Furniture
Mining Sector
Building & Construction Sector
Agricultural Sector
Tech Sector
Aviation & Engineering Sector
Media
Print, Online, Television, News
Travel Sector
Hospitality Sector
Conferencing, Hotels,
Security Industry
Telecommunications Sector
Medical Sector
Pharmaceutical
Private Hospital Network
National Government
Ministries & Departments
Water Affairs, Heath, Education, Environmental Affairs, Housing
Provincial Goverment
Offices of the Premiers
Higher Education
National Qualifications Authority
Universities
Municipalities
Parastatals